Have you taken a look and noticed how many of your competitors have a customer service phone number listed on their sites? Do you have a phone number listed for customer or client support on your site?
Think about how much it would add to your credibility if someone could call and talk to a human voice. Imagine the sales “objections” you would be able overcome by talking to someone immediately. Even having a phone number on your site period – is a credibility booster — even if customers never use it.
Of course these are some of the problems you may run into…
1. Your phone company charges you some astronomical amount for adding another line in the house
2. You look into one of these live-person type customer service companies – and again big bucks!
3. You use your cell phone for business, but forget while your out at the Gap with the kids to answer it professionally — and uh-oh it’s a potential client! Not a good look.
Well – the solution I have tried and boy do I wish I had a little stake in this company is a new invention called the MagicJack. Basically what it is – is a phone jack that you plug into the USB port of your computer, then plug in your land line phone, and you have phone service. Completely new phone number. Voice mail. Call waiting. Call forwarding. Free local and long distance calling (United States and Canada). Sound quality is great.
What I really like about it is that all you have to do is take the MagicJack with you when you travel, plug it into your laptop, and your phone travels with you. No dropped calls. No monthly bills and fees.
The inventor of MagicJack is offering a free year of service when you buy it for only 40 bucks. After the year, it is only 19.95 a year for unlimited local and long distance calling. Now that is a GREAT investment for you business and practically no cost. Learn more about this great little invention over at: MagicJack.com
Lisa Angelettie
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Mo says
Lisa – Thanks for letting us know about MagicJack – do you think it’s better than Skype?
Mo says
Lisa – Thanks for letting us know about MagicJack – do you think it’s better than Skype?
Lisa Angelettie says
Let me first say that people are either die hard Skype fans or Magic Jack fans. I’m really neither. I used Skype, but the fees and lack of portability were bothersome to me. With magic jack, I can go visit my mom in Philly, plug it into my laptop, and in two seconds RECEIVE business and customer support calls there. It truly makes my business portable without having so spend a fortune. I think the that Skype still has an advantage when it comes to international calling, but most of my business is in North America and when it grows further — hopefully the inventor of magic jack will have improved international calling features. Bottom line – you could go either way, but with Skype I feel tied down to my desktop and would have to invest a lot more money in making Skype portable. That’s why so far I’m really feelin’ Magic Jack 🙂
Lisa Angelettie says
Let me first say that people are either die hard Skype fans or Magic Jack fans. I’m really neither. I used Skype, but the fees and lack of portability were bothersome to me. With magic jack, I can go visit my mom in Philly, plug it into my laptop, and in two seconds RECEIVE business and customer support calls there. It truly makes my business portable without having so spend a fortune. I think the that Skype still has an advantage when it comes to international calling, but most of my business is in North America and when it grows further — hopefully the inventor of magic jack will have improved international calling features. Bottom line – you could go either way, but with Skype I feel tied down to my desktop and would have to invest a lot more money in making Skype portable. That’s why so far I’m really feelin’ Magic Jack 🙂
Rob Wilson says
Die hard Skype user but i’ll be investigating Magic Jack. thanks for that.
Rob Wilson says
Die hard Skype user but i’ll be investigating Magic Jack. thanks for that.